Thank you for your gorgeous order. We pride ourselves in getting your items out to you as quickly as possible so you can start enjoying your new pieces. If you have a question that has not been answered, please email us at firstname.lastname@example.org
*Australia Post are currently experiencing major delays and scanning issues with both Standard and Express Shipping due to Covid lockdowns across Australia - please keep this in mind before ordering. You can keep up to date on all Australia Post updates here*
WHERE DO WE SHIP?
We ship Australia wide!
We also offer international shipping to select countries including New Zealand, Canada and USA
We are happy to offer flat rate shipping within Australia:
$9.95 Standard Shipping within Australia
$14.95 Express Shipping within Australia
FREE Standard Shipping within Australia for orders $120 and over
New Zealand Standard (with tracking) $20
Canada & US Standard (with tracking) $30
Please contact us if your country is not listed email@example.com
HOW LONG WILL MY ORDER TAKE?
All our orders are processed and dispatched the next business day.
Please note: Standard and express shipping in Australia with Australia Post are experiencing major delays due to the current COVID-19 lockdowns. Current delivery times generally take 4-14 business days however this can be greater during busy times.
* Australia Post are seeing longer than expected delivery times due to Covid-19. Please note Australia Post are not scanning all orders into WA *
HOW WILL I KNOW MY ORDER HAS SHIPPED?
We love communication! So you will be notified as soon as your order has been dispatched via the email address entered at checkout (sometimes it may slip into your junk mail, so if you don't see it in your inbox, check there!)
Preorder items will be clearly stated on the product page.
Estimated shipping time will be stated in the product description.
Please note: the estimated arrival time is a guide only and is subject to change due to COVID or shipping delays out of our control.
Any delays incurred are not entitled to refund.
By purchasing a preorder item, you understand your in stock items will ship in full when all items have arrived.
Should you require in stock items be shipped sooner, please email us at firstname.lastname@example.org and we will send through additional shipping costs.